Orange County Migraine & Headache Center’s Response to COVID-19
In light of COVID-19, public health authorities are stating it is necessary for everyone to maintain social distance for your safety and the safety of all of our communities. We therefore strongly urge you to either turn your next visit into a phone visit or postpone your next office visit unless it is absolutely unavoidable. If you feel it is necessary to come in to the office, for example you are due for a Botox procedure or need a nerve block, then only come in if you are healthy, not running a fever, not coughing, and not short of breath. We may take your temperature and will ask additional screening questions before allowing you to enter our exam rooms.
If you are not feeling well, particularly with a cough, shortness of breath, or a fever, you should not come to the clinic and instead contact your primary care provider for further directions. The COVID-19 situation is evolving rapidly and daily and we expect to update this guidance as the situation changes.
At this time we are still staffing the office, answering our phones, and handling prescription issues as well as prior authorizations. Employees are asked to stay home if not feeling well. In addition, extra precautions are being taken by our landlord in cleaning handrails, elevator buttons, and other areas used often.
In summary, please keep your follow-up appointment but allow us to turn your visit into a phone visit instead of an in-person visit. You will get the same amount of time we would give with an in-person visit, prescription refills will be handled, and any needed prior authorizations will be handled. Thank you for your patience in this evolving situation.
We pray for good health for all of you,
Dr. Susan Hutchinson & Dr. Molly Rossknecht
March 19, 2020